Can I sign up for an account?
To open an account with www.betplays.com, you be 18 years or over. You can register on the Website and use our services if you are NOT a resident of Aruba, Australia, Austria, Bonaire, Bulgaria, Curacao, Cyprus, France, Iran, Iraq, Israel, Netherlands, North Korea, Saba, Singapore, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, Ukraine, United Kingdom. We reserve the right to refuse customers from any other country over and above the jurisdictions mentioned above at our discretion.
Why do I need a registration?
Only by registering will you have access to the full range of services we provide on our Website.
How do I register?
By clicking on the "REGISTER" button in the upper right corner and filling in the required fields in the dialogue box. All of the entered data must be valid, correct, and up to date. In case of entering incorrect data, you should contact our Customer Support for any corrections.
Why do I need to disclose my personal information?
We reserve the right to ask for Your proof of age and suspend Your Account until satisfactory documentation is provided. We do not warrant the legality of Your participation at betplays.com in terms of the laws of Your Jurisdiction. We have the right to request that You provide us with proof of Your identity and age as a condition precedent to us allowing You to participate on the Website. All information supplied when registering with the Website or otherwise required to access www.betplays.com must be accurate and complete in all respects.
We need to verify your identity, age, and deposit or withdrawal methods to maintain a safe gaming site that complies with various local and federal regulatory requirements. To do this, we will require that you submit a clear copy of any Government issued ID and a copy of your bank/card statement.
For more information, please click here.
We may need other documents for verification depending on the use of newer payment methods in your casino account.
I have registered, but I still don't have access to your services. Why?
You have to finalize your verification by following a link you will receive at the email address you registered with us.
I have forgotten my password. What should I do to reset it?
Please click on the login button and then click on the “Forgot your password?” button.
A dialogue box will be displayed to you where you will have to fill in the required information to receive a new password via Email/Mobile.
I have entered consecutively a wrong password and now my account is blocked. What should I do?
For security reasons, your account will be temporarily blocked after entering incorrect credentials. Don't worry and just wait for 15 minutes before trying again or just click on the forgot my password menu and follow the instructions. Do not hesitate to Contact Us if you need any additional help.
What information will be available to me in my profile?
You will have information regarding your full personal details recorded on the website, all transactions made, gaming history, and the available bonuses.
Who will have access to my profile?
Only you and authorized personnel of our website will have access to your information. We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed by our Privacy Policy, a copy of which is available by clicking here.