About Bonus Terms
1. Bonus funds are virtual money and cannot be withdrawn.
2. All wagering requirements are applied to the bonus balance only.
2.1. Only bets placed using bonus funds will count towards fulfilling the wagering requirements of the bonus. Bets made with real money or any other form of currency will not contribute to the wagering requirements.
3. Bonus Balance is used to place wagers before real funds. For casino wager bonuses, players have the option to choose between using their real balance or bonus balance by utilizing the "Play with Wagering Bonus" switch, which can be found in the player account's bonus section.
4. The casino has the right to revoke any bonuses which were not used in 7 days (depending on the relevant T&C’s per bonus or promotion). Also, the casino has the right to remove bonus and advertisement rights from accounts when they expire.
5. Bonuses and/or Promotions are limited to 1 user per IP address / Email address / / household address / Credit Card number or shared computer environment such as a library, workplace, fraternity, university or school. The casino has the right to revoke all winnings which will be accumulated in disregard of this rule.
6. A player who has requested a withdrawal of funds and his request is pending, will not be eligible for bonuses. All active bonuses are automatically cancelled upon a player’s withdrawal request.
7. Player’s use of any real money bonuses will be audited against the terms and conditions of the casino to ensure fair gaming and proper use of bonuses which includes but not limited to irregular play and betting rules.
8. Cash bonuses are not eligible for withdrawal, cash bonuses must be wagered once before any withdrawal request can be made.
9. The maximum winnings that can be credited to your Betplays Account from any single bonus will be determined by multiplying the bonus amount received by 20 unless otherwise stated within the specific promotion terms.
9.1. Bonuses provided by the 1st three (3) life-time deposits carry a limitation of x8 to convert from Bonus to Real money funds.
9.2. Any excess amount will be removed upon approval of the withdrawal request.
10. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
11. Unless otherwise specified, all casino bonuses contain a x48 wagering condition.
12. Unless otherwise specified, all sport bonuses contain a x16 wagering condition.
13. We reserve the right to block certain accounts from receiving advertised promotions at our sole discretion.
Conversion of Bonus funds to Real Money
1. The conversion of any Bonus money to Real Money will only be made once the player has completed the bonus wagering requirement attached to the bonus issued to player. Each individual bonus wagering requirement is reset once the player’s bonus balance has reached 0.
1.1. If the wagering requirement has not been met once player balance has been played the bonus is automatically canceled.
1.2. If the wagering requirement has been met the Bonus funds are automatically transferred to the Real Money Balance of the player.
2. Promotions and bonuses are incentives to our valued players – We do not tolerate any bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or bonus abuse is suspected, we will remove bonuses and winnings from the account without prior notice.
3. The Casino has the prerogative to refuse any withdrawal request, which includes the right to remove all bonuses or winnings in case of Irregular Play.
3.1. Where we have reason to believe that you have placed a wager or series of wagers (either yourself or in conjunction with other customers) that results in guaranteed profit from the bonus (irrespective of the outcome), we may reclaim the bonus, and suspend your Account for future bonuses.
4. You may withdraw any funds in your Real Balance at any time, except if we are required to withhold such funds to comply with our legal or regulatory obligations or when we have reasonable grounds to believe that you have participated in any fraudulent activities.
Promotional Terms
1. If Betplays decides to deactivate a promotion, this will not impact any qualifying bets made during the promotional period with the provided bonus before such withdrawal.
2. For the purposes of all promotions, only the following currencies will be considered eligible: United States Dollar (USD), Euro (EUR), Canadian Dollar (CAD), Norwegian Krone (NOK), Swedish Krona (SEK), Danish Krone (DKK), Brazilian Real (BRL), and New Zealand Dollar (NZD). Bets made in any other currencies are excluded and will not count towards the promotion.
3. Betplays reserves the right to exclude certain customers from eligibility for any of its promotional offers/bonuses, or limit any specific customer’s stakes, markets, and odds at its sole discretion.
4. Unless otherwise specified, our promotions require opt-in to enter them.
4.1. In most cases the action only needs to be performed once per promotion, except where the relevant T&C’s per bonus or promotion state differently.
5. Wager Bonuses
5.1. Platform Availability: Desktop and mobile
5.2. Click the opt-in button in order to enter the promotion. Action only needs to be performed once per promotion.
5.3. Casino Bonus contributions: Slots 100%, Live Casino 10%, TV Games 10%, and Fast Games 10%.
5.4. Excluded providers from Wagering the Casino Bonus: Playson, Boоongo, Ka Gaming, Habanero, Leander, GMW, Concept Gaming, and Ortiz (Bets placed on games from these providers will not count towards fulfilling the bonus wagering conditions).
6. Sport & Casino Free Bet
6.1. Platform Availability: Desktop and mobile
6.2. If the total bet amount exceeds the amount of the free bet, the full bet amount will be drawn from the Real Balance.
6.3. Any winnings from the free bet will be credited to the customer's Real Balance without any rollover requirement unless stated otherwise.
6.4. The value of the free bet shall not be stake-returned.
6.4.1. When a bet with a free bet is placed, if it results in a win only the winning portion of the bet is being returned to the player.
7. Free Spins
7.1. Platform Availability: Desktop and mobile
7.2. The maximum amount that can be won from free spins is limited to $/€/C$ 100 per spin. Any winnings above this amount will be forfeited.
8. Cashback & Instant Cashback
8.1. Platform Availability: Desktop and mobile
8.2. Players must have made at least one deposit into their account during each day of the cashback calculation period.
8.3. Eligible players will receive their cashback as real money, credited to their unused real balance, with a 1x wagering requirement.
8.4. Real Money Wagers definitions for Sport and Casino
8.4.1. Real-money sports wagers are defined as wagers made with real money on bets from the Sports and Live lobbies at BetPlays.
8.4.2. Real-money casino wagers are defined as wagers made with real money on bets from the Casino, Live Casino, TV Games, and Fast Games lobbies at BetPlays.
8.5. Instant Cashback will be credited automatically upon request made by the eligible player via the "Cashback" button located on the right side after login.